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PRIVACY POLICY

Introduction

At www.urbansoley.shop, we prioritize your privacy and are committed to safeguarding your personal information. Trust is the foundation of our relationship with customers, and we strive to maintain transparency in how we handle your data. This Privacy Policy outlines our practices to ensure you feel confident while shopping with us.

Information We Collect

When you interact with our website, we collect both automatic and voluntary data. Technical details like your IP address, browser type, and device identifiers help us optimize your browsing experience. Additionally, when you create an account, place an order, or subscribe to our newsletter, we may request personal details such as your name, email address, shipping information, and payment details to fulfill your requests efficiently.

How We Use Your Data

Your information enables us to process orders, provide customer support, and personalize your experience—for instance, by suggesting footwear that matches your style preferences, such as our Canvas Slip-Ons or Leather Derbies. We also analyze aggregated data to improve our product offerings, marketing strategies, and website functionality, ensuring a seamless shopping journey.

Cookies and Tracking Technologies

Cookies play a vital role in enhancing your experience on www.urbansoley.shop. Functional cookies remember your cart items or login status, while analytical cookies help us understand trends—like the popularity of our Platform Sneakers versus Elegant Heels. You can manage cookie preferences via your browser settings, though disabling them may limit certain features.

Data Security Measures

We employ industry-standard encryption (SSL/TLS) and secure servers to protect your data during transmission and storage. Regular security audits and restricted access protocols ensure that sensitive information, such as payment details, remains confidential and shielded from unauthorized access.

Third-Party Sharing

To deliver our services, we collaborate with trusted partners like payment processors (e.g., Stripe, PayPal) and shipping carriers. These entities receive only the necessary data to complete transactions or deliveries. We also use third-party analytics tools to refine our marketing efforts, but they are prohibited from using your data for unrelated purposes.

User Rights and Contact

You have the right to access, correct, or delete your personal data at any time. For requests or questions about this policy, reach out to us at [email protected]. We aim to respond promptly and address your concerns with the utmost care.

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